UK Personal Fees and Limits
Fees & Limits
These fees and limits are effective from the 09th of December 2024.
Fees
We’ve set out the fees for your Monese Account below, which detail the core services of normal use of your Monese Account. The fees shown in euros apply if you have a Monese EUR Account, the fees shown in pounds sterling apply if you have a Monese GBP Account and the fees shown in lei apply if you have a Monese RON Account. We generate our revenue from the core fees that we charge to you. The other fees are charged to you when you use certain services on your Monese Account on an ad-hoc basis. If you have more than one Monese Account, you’ll only be charged the monthly or annual subscription fees shown below for your Primary Monese Account and not for any other Monese Account you hold alongside.
The fees described under the heading ‘Live Plans’ are available to all customers whereas the fees described under the heading ‘Legacy Plans’ are only available to those customers already on the plans described in that section.
If you open your Monese Account, the Plans and any features of the Plans available to you, including any fees and top-up requirements, may be different to the descriptions in this Agreement depending on the country you live in. Where this is the case, we will send you an email as soon as you have successfully opened your Monese Account, to explain any differences to your Plan, the features of your Plan, including any fees and top-up requirements. This information will also be displayed in your Monese App. If you do not like any of the changes described in the email, you are entitled to close your Monese Account at any time (see section 2.38 for details on closing your Monese Account).
Live Plans
Simple
Core AccountMonthly Fee:FreeMonese Account Opening:FreeClosing your Monese Account:FreeIssuance of Virtual Monese Card:£0.30 / €0.30 / 1.50 leiFirst physical Monese Card with your Monese GBP, EUR or RON Account:£4.95 / €4.95 / 19.95 leiSecond physical Monese Card with your Monese GBP, EUR or RON Account:£4.95 / €4.95 / 19.95 leiCard replacement (in case of being lost or stolen):£4.95 / €4.95 / 19.95 leiChecking your balance and transactions in-App:FreeE-mail alerts, mobile notifications, in-App and SMS messages:Free (standard operator SMS charges may apply)Locking and unlocking Monese Card:FreeMonese Customer Service:FreeMoney Management Features:FreeInactive account fee (If you do not make or receive a payment in or out of your account including payments made by card (but excluding fees due to us and administrative payments) for a period of 12 consecutive months, we will apply the below inactive account fee monthly until transactional activity re-starts):£1 / €1 / 5 leiPayment recall fee:£20 / €20 / 100 leiOptional express card delivery fee (1-5 days depending on your location):£25 / €25 / 125 lei
Top-upsInstant Card top-up:1% fee per card top-upPaysafecash top-up (available for Monese EUR and RON Accounts only):3.5% per Transaction (€3 / 15 lei minimum fee applies)Post Office cash load (available for Monese GBP Account only:3.50% (minimum £3)PayPoint cash load (available for Monese GBP Account only):3.50% (minimum £3)
Sending and receiving money & TransfersReal time transfers between Monese Accounts (including pots) owned by the same user:Free (subject to currency exchange fee)Real time transfers between Monese Accounts owned by different users:Free (subject to currency exchange fee)Outgoing domestic transfers:£1 / €1 / 5 lei per transferOutgoing international transfers:no transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside of your country but inside the Single Euro Payments AreaIncoming bank transfers:FreeDirect Debits:FreeCurrency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users: Your money is converted at the wholesale exchange rate.You'll pay a 1% fee for each transfer.Currency exchange on outgoing international transfers from the Monese App: Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from 2% of transaction value, minimum€3 / £3 / 15 lei).An additional fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).Incoming international payments: International transfer service with 30+ currencies from 150+ countries with a dedicated IBAN. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area (SEPA). This service is optional but has fees based on plans. See below:Annual subscription fee:
£10 /€10 / 60 leiTransaction fee for international incoming transfers:
2% (min £3 /€3.5 / 20 lei)
Card SpendApple/Google Pay:FreePurchases with Monese Card (Online and POS) in card currency:FreePurchases with Monese Card (Online and POS) in foreign currency:2% per Transaction, Mastercard wholesale exchange rate applies
Withdrawals:ATM withdrawals worldwide:2% fee per transactionCashback cash withdrawal in store (available for Monese GBP Account only):2% fee per transaction
Classic
Core AccountMonthly Fee:£7.95 / €7.95 / 49.95 lei for using any number of Monese Accounts (for example if you hold a Monese Classic GBP Account and Monese Classic EUR Account as well, you’ll only pay £7.95 / €7.95 in total). After paying your first monthly fee when joining Monese Classic GBP, you won’t pay a monthly fee if you don’t have any money in your Monese Account.or Annual Fee:£79.95 / €79.95 / 499.95 lei for using any number of Monese Accounts (for example if you hold a Monese Classic GBP Account and Monese Classic EUR Account as well, you’ll only pay £79.95 / €79.95 in total).Monese Account Opening:FreeClosing your Monese Account:FreeIssuance of Virtual Monese Card:FreeFirst physical Monese Card with your Monese GBP, EUR or RON AccountFreeSecond physical Monese Card with your Monese GBP, EUR or RON Account:£4.95 / €4.95 / 19.95 leiCard replacement (in case of being lost or stolen):£4.95 / €4.95 / 19.95 leiChecking your balance and transactions in-App:FreeLocking and unlocking Monese Card:FreeMoney Management Features:FreeE-mail alerts, mobile notifications, in-App and SMS messages:Free (standard operator SMS charges may apply)Monese Customer Service:FreeOptional express card delivery fee (1-5 days depending on your location):Free
Top-upsInstant card top-up:FreeTop-up made via Sofort:FreeCash top-up allowance:£400 / €400 / 2500 leiPaysafecashCash top-up (available for Monese EUR and RON Accounts only):Free within Cash top-up AllowancePost Office cash load (available for Monese GBP Account only:Free within Cash top-up AllowancePayPoint cash load (available for Monese GBP Account only):Free within Cash top-up AllowanceFee applicable once Cash top-up allowance detailed above is exceeded:3.5% per transaction (€3 / 15 lei minimum fee applies for Paysafecash)
Sending and receiving money & TransfersReal time transfers between Monese Accounts (including pots) owned by the same user:Free (subject to currency exchange fee)Real time transfers between Monese Accounts owned by different users:Free (subject to currency exchange fee)Outgoing domestic allowance:100 transactions per monthOutgoing domestic transfers:Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance.Outgoing international transfers:No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments Area.Incoming bank transfers:FreeDirect Debits:FreeCurrency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users: Your money is converted at the wholesaleexchange rate and you'll pay a currency exchange fee of 0.5% of the transaction amountCurrency exchange on outgoing international transfers from the Monese App: Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from0.5%of transaction value, minimum€3 / £3 / 15 lei).Incoming international payments: International transfer service with 30+ currencies from 150+ countries with a dedicated IBAN. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area (SEPA). This service is optional but has fees based on plans. See below:Annual subscription fee:FreeTransaction fee for international incoming transfers:1.5% (min £3 / €3.5 / 20 lei)
Card SpendApple/Google pay:FreePurchases with Monese Card (Online and POS) in card currency:FreePurchases with Monese Card (Online and POS) in international currency:0.5% per Transaction, Mastercard wholesale exchange rate applies
Withdrawals:ATM & Top up allowance:£500 / €900 / 4500 leiCashback cash withdrawal in store (available for Monese GBP Account only):Free within ATM & Top up AllowanceFee applicable once ATM allowance detailed above is exceeded:2% per transactionCurrency exchange on using the Monese Card for ATM withdrawals in foreign currency:Free within allowance, Mastercard wholesale exchange rate applies
Premium
Core AccountMonthly Fee:£14.95 / €14.95 / 69.95 lei for using any number of Monese Accounts (for example if you hold a Monese Premium GBP Account and Monese Premium EUR Account as well, you’ll only pay £14.95 / €14.95 in total). After paying your first monthly fee when joining Monese Premium GBP, you won’t pay a monthly fee if you don’t have any money in your Monese Account.or Annual Fee:£124.95 / €124.95 / 585.95 lei for using any number of Monese Accounts (for example if you hold a Monese Classic GBP Account and Monese Classic EUR Account as well, you’ll only pay £124.95 / €124.95 in total).Monese Account Opening:FreeClosing your Monese Account:FreeIssuance of Virtual Monese Card:FreeFirst physical Monese Card with your Monese GBP, EUR or RON AccountFreeSecond physical Monese Card with your Monese GBP, EUR or RON AccountFreeCard replacement (in case of being lost/stolen):FreeChecking your balance and transactions in-App:FreeLocking and unlocking Monese Card:FreeMoney Management Features:FreeE-mail alerts, mobile notifications, in-App and SMS messages:Free (standard operator SMS charges may apply)Monese Customer Service:Free Priority ServiceOptional express card delivery fee (1-5 days depending on your location):Free
Top-upsInstant card top-up:FreeCash top-up allowance:£1000 / €1000 / 7500 leiPaysafecash top-up (available for Monese EUR and RON Accounts only):Included in Cash top-up AllowancePost Office cash load (available for Monese GBP Account only:Free within Cash top-up AllowancePayPoint cash load (available for Monese GBP Account only):Free within Cash top-up AllowanceFee applicable once Cash top-up allowance detailed above is exceeded:3.5% per Transaction (€3 / 15 lei minimum fee applies for Paysafecash)
Sending and receiving money & TransfersReal time transfers between Monese Accounts (including pots) owned by the same user:FreeReal time transfers between Monese Accounts owned by different users:FreeOutgoing domestic allowance:200 transactions per monthOutgoing domestic transfers:Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance.Outgoing international transfers:No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments AreaIncoming bank transfers:FreeDirect Debits:FreeCurrency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users:Your money is converted at the wholesale exchange rate at no adjustmentCurrency exchange on outgoing international transfers from the Monese App:Your money is converted at the wholesale exchange rate at no adjustmentIncoming international payments: International transfer service with 30+ currencies from 150+ countries with a dedicated IBAN. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area (SEPA). This service is optional but has fees based on plans. See below:Annual subscription fee:FreeTransaction fee for international incoming payments:1% (min £3 / €3.5 / 20 lei)
Card SpendApple/Google pay:FreePurchases with Monese Card (Online and POS) in card currency:FreePurchases with Monese Card (Online and POS) in international currency:Free, Mastercard wholesale exchange rate applies
Withdrawals:ATM & Top up allowance:£1500 / €2500 / 12500 leiATM withdrawals worldwide:Free within allowanceCashback cash withdrawal in store (available for Monese GBP Account only):Free within ATM & Top up AllowanceFee applicable once ATM allowance detailed above is exceeded:2% per transactionCurrency exchange on using the Monese Card for ATM withdrawals in foreign currency:Free within allowance, Mastercard wholesale exchange rate applies
Joint Account
Core AccountMonthly Fee:FreeMonese Account Opening:FreeClosing your Monese Account:FreeIssuance of Virtual Monese Card:FreeFirst physical Monese Card with your Monese GBP or EUR Account:£4.95 / €4.95 / 19.95 leiSecond physical Monese Card with your Monese GBP or EUR Account:£4.95 / €4.95 / 19.95 leiCard replacement (in case of being lost/stolen):£4.95 / €4.95 / 19.95 leiChecking your balance and transactions in-App:FreeLocking and unlocking Monese Card:FreeMoney Management Features:FreeE-mail alerts, mobile notifications, in-App and SMS messages:Free (standard operator SMS charges may apply)Monese Customer Service:Free
Top-upsInstant card top-up:FreeAllowance for top-ups made via Sofort:€200 per monthTop-up made via Sofort:Free inside allowance, 2% fee per transaction once outside allowancePaysafecash cash top-up (available for Monese EUR and RON Accounts only):3.5% per transaction (€3 / 15 lei minimum fee applies)Post Office cash load (available for Monese GBP Account only):3.50% (minimum £3)PayPoint cash load (available for Monese GBP Account only):3.50% (minimum £3)
Sending and receiving money & TransfersReal time transfers between Monese Accounts (including pots) owned by the same user:Free (subject to currency exchange fee)Real time transfers between Monese Accounts owned by different users:Free (subject to currency exchange fee)Outgoing domestic transfers allowance:50 transactions per monthOutgoing domestic and transfers:Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance.Outgoing international transfers:No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments AreaIncoming bank transfers:FreeDirect Debits:FreeCurrency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users:Your money is converted at the wholesale exchange rate at no adjustment. An additional fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).Currency exchange on outgoing international transfers from the Monese App:Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from 2% of transaction value, minimum €2 / £2 / 8 lei). An additional fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).
Card SpendApple/Google pay:FreePurchases with Monese Card (Online and POS) in card currency:FreePurchases with Monese Card (Online and POS) in foreign currency if in Pounds sterling, Euro, Romanian lei and Swedish krona:Free, Mastercard wholesale exchange rate appliesForeign Currency Spend Allowance (Monese Card only):£2000 / €2000 / 10,000 leiPurchases with Monese Card (Online and POS) in foreign currency other than Pounds sterling, Euro, Romanian lei and Swedish krona:Free within allowance, Mastercard wholesale exchange rate appliesFee applicable once Foreign Currency Spend Allowance is exceeded:2% per transaction, Mastercard wholesale exchange rate applies
Withdrawals:ATM & Top up withdrawal allowance:The allowance is shared between the two joint account holders: £100 / €100 / 500 lei per monthATM withdrawals worldwide:Free within ATM withdrawal AllowanceCashback cash withdrawal in store (available for Monese GBP Account only):Free within ATM withdrawal AllowanceFee applicable once ATM withdrawal allowance detailed above is exceeded:2% fee per transaction
Legacy Plans
To see our pricing for legacy plans, please click here.
Limits
Monese GBP Account
MONESE ACCOUNT LIMITS IF YOU CHOOSE TO OPEN A MONESE GBP ACCOUNT
When applying for a Monese GBP Account, you can choose your Plan in the Monese App and find the full Monese Account Limits in the table below.
You can choose to apply for a Monese Joint Account with another person with the below limits applying to both Monese Account and Monese Card holders.
All Plans
LimitsMonese Account Maximum Balance:£ 40,000Cash top-up via Post Office Per transaction:Min £5, Max £250Cash top-up via Post Office Per day:Min n/a, Max £500Cash top-up via Post Office Per week:Min n/a, Max £1,000Cash top-up via Post Office Per month (30 days):Min n/a, Max £1,300Cash top-up via Post Office Per year (365 days):Min n/a, Max £10,000Cash top-up via PayPoint Per transaction:Min n/a, Max £250Cash top-up via PayPoint Per day:Min n/a, Max £500Cash top-up via PayPoint Per week:Min n/a, Max £1,000Cash top-up via PayPoint Per month (30 days):Min n/a, Max £2,000Cash top-up via PayPoint Per year:Min n/a, Max £10,000Top up via debit card Daily:Min £10 Max £3,000 (total of 2 top-ups)Top up via debit card Weekly:Min £10 Max £3,000 (total of 5 top-ups)Top up via debit card Monthly:Min £10 Max £3,000 (total of 10 top-ups)Incoming UK Faster Payment Per Transaction:Min n/a Max £40,000Incoming UK Faster Payment Per Day:Min n/a Max £40,000Incoming UK BACS Payment Per Transaction:Min n/a Max £40,000Incoming UK BACS Payment Per Day:Min n/a Max £40,000Card Purchases Per Transaction:Max £4,000Card Purchases Per Day:Max £7,000Cash Withdrawal ATM Per Day:Max £300Outgoing UK Faster Payment Per Day:Max £40,000Outgoing UK Direct Debit Payment Per Day:Max £40,000
Monese EUR Account
MONESE ACCOUNT LIMITS IF YOU CHOOSE TO OPEN A MONESE EUR ACCOUNT
When applying for a Monese EUR Account, you can choose your Plan in the Monese App and find the full Monese Account Limits in the table below.
You can choose to apply for a Monese Joint Account with another person with the below limits applying to both Monese Account and Monese Card holders.
All Plans
LimitsMonese Account Maximum Balance:€50,000Incoming SEPA Transfer Per transaction:Min n/a, Max €50,000Incoming SEPA Transfer Per day:Min n/a, Max €50,000Card Purchases Per Transaction:Max €4,000Card Purchases Per Day:Max €7,000Cash Withdrawal ATM Per Day:Max €750Cash Withdrawal ATM Per Month:Max €7,500Outgoing SEPA Transfers Per Day:Max €50,000Outgoing SEPA Direct Debit payment Per Day:Max €50,000Top up via Debit card Daily:Min €10, Max €3,000 (total of 2 top ups)Top up via Debit card Weekly:Min €10, Max €3,000 (total of 5 top-ups)Top up via Debit card Monthly:Min €10, Max €3,000 (total of 10 top ups)Top up via Paysafecash Daily:Min €10, Max €250Top up via Paysafecash Monthly:Min €10, Max €1,000Top up via Paysafecash Annual:Min €10, Max €5,000
Monese RON Account
MONESE ACCOUNT LIMITS IF YOU CHOOSE TO OPEN A MONESE RON ACCOUNT
When applying for a Monese RON Account, you can choose your Plan in the Monese App and find the full Monese Account Limits in the table below.
All Plans
LimitsMonese Account Maximum Balance:150,000 leiTop up via Debit card Daily:Min 50 lei Max 2,500 lei (total of 2 top-ups)Top up via Debit card Weekly:Min 50 lei Max 5,000 lei (total of 5 top-ups)Top up via Debit card Monthly:Min 50 lei Max 7,500 lei (total of 10 top-ups)Transfond payment Per Transaction:Min n/a Max 49,999 leiTransfond payment Per Day:Min n/a Max 49,999 leiCard Purchases Per Transaction:Max 20,999 leiCard Purchases Per Day:Max 35,000 leiCash withdrawal via ATM Per Day:Max 1,500 leiTop up using via Paysafecash Per Day:Min 50 lei, Max 1,350 leiTop up using via Paysafecash Monthly:Min 50 lei, Max 5,000 leiTop up using via Paysafecash Annual:Min 50 lei, Max 25,000 lei