EU Personal Fees and Limits
Fees & Limits
These fees and limits are effective from the 02nd of July, 2024.
Fees
We’ve set out the fees for your Monese Account below, which detail the core services of normal use of your Monese Account. The fees shown in euros apply if you have a Monese EUR Account, the fees shown in pounds sterling apply if you have a Monese GBP Account and the fees shown in lei apply if you have a Monese RON Account. We generate our revenue from the core fees that we charge to you. The other fees are charged to you when you use certain services on your Monese Account on an ad-hoc basis. If you have more than one Monese Account, you’ll only be charged the monthly or annual subscription fees shown below for your Primary Monese Account and not for any other Monese Account you hold alongside.
The fees described under the heading ‘Live Plans’ are available to all customers whereas the fees described under the heading ‘Legacy Plans’ are only available to those customers already on the plans described in that section.
If you open your Monese Account, the Plans and any features of the Plans available to you, including any fees and top-up requirements, may be different to the descriptions in this Agreement depending on the country you live in. Where this is the case, we will send you an email as soon as you have successfully opened your Monese Account, to explain any differences to your Plan, the features of your Plan, including any fees and top-up requirements. This information will also be displayed in your Monese App. If you do not like any of the changes described in the email, you are entitled to close your Monese Account at any time (see section 2.38 for details on closing your Monese Account).
Live Plans
Simple
Core Account
Monthly Fee:
Free
Monese Account Opening:
Free
Closing your Monese Account:
Free
Issuance of Virtual Monese Card:
£0.30 / €0.30 / 1.50 lei
First physical Monese Card with your Monese GBP, EUR or RON Account:
£4.95 / €4.95 / 19.95 lei
Second physical Monese Card with your Monese GBP, EUR or RON Account:
£4.95 / €4.95 / 19.95 lei
Card replacement (in case of being lost or stolen):
£4.95 / €4.95 / 19.95 lei
Checking your balance and transactions in-App:
Free
E-mail alerts, mobile notifications, in-App and SMS messages:
Free (standard operator SMS charges may apply)
Locking and unlocking Monese Card:
Free
Monese Customer Service:
Free
Money Management Features:
Free
Inactive account fee (If you do not make or receive a payment in or out of your account including payments made by card (but excluding fees due to us and administrative payments) for a period of 12 consecutive months, we will apply the below inactive account fee monthly until transactional activity re-starts):
£1 / €1 / 5 lei
Payment recall fee:
£20 / €20 / 100 lei
Optional express card delivery fee (1-5 days depending on your location):
£25 / €25 / 125 lei
Top-ups
Instant Card top-up:
1% fee per card top-up
Paysafecash top-up (available for Monese EUR and RON Accounts only):
3.5% per Transaction (€3 / 15 lei minimum fee applies)
Post Office cash load (available for Monese GBP Account only:
3.50% (minimum £3)
PayPoint cash load (available for Monese GBP Account only):
3.50% (minimum £3)
Sending and receiving money & Transfers
Real time transfers between Monese Accounts (including pots) owned by the same user:
Free (subject to currency exchange fee)
Real time transfers between Monese Accounts owned by different users:
Free (subject to currency exchange fee)
Outgoing domestic transfers:
£1 / €1 / 5 lei per transfer
Outgoing international transfers:
no transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside of your country but inside the Single Euro Payments Area
Incoming bank transfers:
Free
Direct Debits:
Free
Currency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users: Your money is converted at the wholesale exchange rate.
You'll pay a 1% fee for each transfer.
Currency exchange on outgoing international transfers from the Monese App: Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from 2% of transaction value, minimum €3 / £3 / 15 lei).
An additional fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).
Incoming international payments: Current incoming international transfers in RON, GBP & EUR is free until 31/01/2023. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area (SEPA). From early 2023 we will be offering a new incoming international payments service with 30+ currencies from 150+ countries with a dedicated IBAN. This service is optional but has fees based on plans. See below:
Annual subscription fee:
£10 /€10 / 60 lei)
Transaction fee for international incoming transfers:
2% (min £3 /€3.5 / 20 lei)
Card Spend
Apple/Google Pay:
Free
Purchases with Monese Card (Online and POS) in card currency:
Free
Purchases with Monese Card (Online and POS) in foreign currency:
2% per Transaction, Mastercard wholesale exchange rate applies
Withdrawals:
ATM withdrawals worldwide:
2% fee per transaction
Cashback cash withdrawal in store (available for Monese GBP Account only):
2% fee per transaction
Classic
Core Account
Monthly Fee:
£7.95 / €7.95 / 49.95 lei for using any number of Monese Accounts (for example if you hold a Monese Classic GBP Account and Monese Classic EUR Account as well, you’ll only pay £7.95 / €7.95 in total). After paying your first monthly fee when joining Monese Classic GBP, you won’t pay a monthly fee if you don’t have any money in your Monese Account.
or Annual Fee:
£79.95 / €79.95 / 499.95 lei for using any number of Monese Accounts (for example if you hold a Monese Classic GBP Account and Monese Classic EUR Account as well, you’ll only pay £79.95 / €79.95 in total).
Monese Account Opening:
Free
Closing your Monese Account:
Free
Issuance of Virtual Monese Card:
Free
First physical Monese Card with your Monese GBP, EUR or RON Account
Free
Second physical Monese Card with your Monese GBP, EUR or RON Account:
£4.95 / €4.95 / 19.95 lei
Card replacement (in case of being lost or stolen):
£4.95 / €4.95 / 19.95 lei
Checking your balance and transactions in-App:
Free
Locking and unlocking Monese Card:
Free
Money Management Features:
Free
E-mail alerts, mobile notifications, in-App and SMS messages:
Free (standard operator SMS charges may apply)
Monese Customer Service:
Free
Optional express card delivery fee (1-5 days depending on your location):
Free
Top-ups
Instant card top-up:
Free
Cash top-up allowance:
£400 / €400 / 2500 lei
PaysafecashCash top-up (available for Monese EUR and RON Accounts only):
Free within Cash top-up Allowance
Post Office cash load (available for Monese GBP Account only:
Free within Cash top-up Allowance
PayPoint cash load (available for Monese GBP Account only):
Free within Cash top-up Allowance
Fee applicable once Cash top-up allowance detailed above is exceeded:
3.5% per transaction (€3 / 15 lei minimum fee applies for Paysafecash)
Sending and receiving money & Transfers
Real time transfers between Monese Accounts (including pots) owned by the same user:
Free (subject to currency exchange fee)
Real time transfers between Monese Accounts owned by different users:
Free (subject to currency exchange fee)
Outgoing domestic allowance:
100 transactions per month
Outgoing domestic transfers:
Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance.
Outgoing international transfers:
No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments Area.
Incoming bank transfers:
Free
Direct Debits:
Free
Currency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users: Your money is converted at the wholesale
exchange rate and you'll pay a currency exchange fee of 0.5% of the transaction amount
Currency exchange on outgoing international transfers from the Monese App: Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from 0.5% of transaction value, minimum €3 / £3 / 15 lei).
Incoming international payments: International transfer service with 30+ currencies from 150+ countries with a dedicated IBAN. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area (SEPA). This service is optional but has fees based on plans. See below:
Annual subscription fee:
Free
Transaction fee for international incoming transfers:
1.5% (min £3 / €3.5 / 20 lei)
Card Spend
Apple/Google pay:
Free
Purchases with Monese Card (Online and POS) in card currency:
Free
Purchases with Monese Card (Online and POS) in international currency:
0.5% per Transaction, Mastercard wholesale exchange rate applies
Withdrawals:
ATM & Top up allowance:
£500 / €900 / 4500 lei
Cashback cash withdrawal in store (available for Monese GBP Account only):
Free within ATM & Top up Allowance
Fee applicable once ATM allowance detailed above is exceeded:
2% per transaction
Currency exchange on using the Monese Card for ATM withdrawals in foreign currency:
Free within allowance, Mastercard wholesale exchange rate applies
Premium
Core Account
Monthly Fee:
£14.95 / €14.95 / 69.95 lei for using any number of Monese Accounts (for example if you hold a Monese Premium GBP Account and Monese Premium EUR Account as well, you’ll only pay £14.95 / €14.95 in total). After paying your first monthly fee when joining Monese Premium GBP, you won’t pay a monthly fee if you don’t have any money in your Monese Account.
or Annual Fee:
£124.95 / €124.95 / 585.95 lei for using any number of Monese Accounts (for example if you hold a Monese Classic GBP Account and Monese Classic EUR Account as well, you’ll only pay £124.95 / €124.95 in total).
Monese Account Opening:
Free
Closing your Monese Account:
Free
Issuance of Virtual Monese Card:
Free
First physical Monese Card with your Monese GBP, EUR or RON Account
Free
Second physical Monese Card with your Monese GBP, EUR or RON Account
Free
Card replacement (in case of being lost/stolen):
Free
Checking your balance and transactions in-App:
Free
Locking and unlocking Monese Card:
Free
Money Management Features:
Free
E-mail alerts, mobile notifications, in-App and SMS messages:
Free (standard operator SMS charges may apply)
Monese Customer Service:
Free Priority Service
Optional express card delivery fee (1-5 days depending on your location):
Free
Top-ups
Instant card top-up:
Free
Cash top-up allowance:
£1000 / €1000 / 7500 lei
Paysafecash top-up (available for Monese EUR and RON Accounts only):
Included in Cash top-up Allowance
Post Office cash load (available for Monese GBP Account only:
Free within Cash top-up Allowance
PayPoint cash load (available for Monese GBP Account only):
Free within Cash top-up Allowance
Fee applicable once Cash top-up allowance detailed above is exceeded:
3.5% per transaction (€3 / 15 lei minimum fee applies for Paysafecash)
Sending and receiving money & Transfers
Real time transfers between Monese Accounts (including pots) owned by the same user:
Free
Real time transfers between Monese Accounts owned by different users:
Free
Outgoing domestic allowance:
200 transactions per month
Outgoing domestic transfers:
Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance.
Outgoing international transfers:
No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments Area
Incoming bank transfers:
Free
Direct Debits:
Free
Currency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users:
Your money is converted at the wholesale exchange rate at no adjustment
Currency exchange on outgoing international transfers from the Monese App:
Your money is converted at the wholesale exchange rate at no adjustment
Incoming international payments: International transfer service with 30+ currencies from 150+ countries with a dedicated IBAN. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area (SEPA). This service is optional but has fees based on plans. See below:
Annual subscription fee:
Free
Transaction fee for international incoming payments:
1% (min £3 / €3.5 / 20 lei)
Card Spend
Apple/Google pay:
Free
Purchases with Monese Card (Online and POS) in card currency:
Free
Purchases with Monese Card (Online and POS) in international currency:
Free, Mastercard wholesale exchange rate applies
Withdrawals:
ATM & Top up allowance:
£1500 / €2500 / 12500 lei
ATM allowance:
Free within allowance
Cashback cash withdrawal in store (available for Monese GBP Account only):
Free within ATM & Top up Allowance
Fee applicable once ATM & Top up allowance detailed above is exceeded:
2% per transaction
Currency exchange on using the Monese Card for ATM withdrawals in foreign currency:
Free within allowance, Mastercard wholesale exchange rate applies
Joint Account
Core Account
Monthly Fee:
Free
Monese Account Opening:
Free
Closing your Monese Account:
Free
Issuance of Virtual Monese Card:
Free
First physical Monese Card with your Monese GBP or EUR Account:
£4.95 / €4.95 / 19.95 lei
Second physical Monese Card with your Monese GBP or EUR Account:
£4.95 / €4.95 / 19.95 lei
Card replacement (in case of being lost/stolen):
£4.95 / €4.95 / 19.95 lei
Checking your balance and transactions in-App:
Free
Locking and unlocking Monese Card:
Free
Money Management Features:
Free
E-mail alerts, mobile notifications, in-App and SMS messages:
Free (standard operator SMS charges may apply)
Monese Customer Service:
Free
Top-ups
Instant card top-up:
Free
Paysafecash cash top-up (available for Monese EUR and RON Accounts only):
3.5% per transaction (€3 / 15 lei minimum fee applies)
Post Office cash load (available for Monese GBP Account only):
3.50% (minimum £3)
PayPoint cash load (available for Monese GBP Account only):
3.50% (minimum £3)
Sending and receiving money & Transfers
Real time transfers between Monese Accounts (including pots) owned by the same user:
Free (subject to currency exchange fee)
Real time transfers between Monese Accounts owned by different users:
Free (subject to currency exchange fee)
Outgoing domestic transfers allowance:
50 transactions per month
Outgoing domestic and transfers:
Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance.
Outgoing international transfers:
No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments Area
Incoming bank transfers:
Free
Direct Debits:
Free
Currency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users:
Your money is converted at the wholesale exchange rate. An adjustment fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).
Currency exchange on outgoing international transfers from the Monese App:
Your money is converted at the wholesale exchange rate plus a deduction of the currency exchange fee displayed in the app before the payment is confirmed (currency exchange fees start from 2% of transaction value, minimum £2 / €2 / 8 lei) An adjustment fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).
Card Spend
Apple/Google pay:
Free
Purchases with Monese Card (Online and POS) in card currency:
Free
Purchases with Monese Card (Online and POS) in foreign currency if in Pounds sterling, Euro, Romanian lei and Swedish krona:
Free, Mastercard wholesale exchange rate applies
Foreign Currency Spend Allowance (Monese Card only):
£2000 / €2000 / 10,000 lei
Purchases with Monese Card (Online and POS) in foreign currency other than Pounds sterling, Euro, Romanian lei and Swedish krona:
Free within allowance, Mastercard wholesale exchange rate applies
Fee applicable once Foreign Currency Spend Allowance is exceeded:
2% per transaction, Mastercard wholesale exchange rate applies
Withdrawals:
ATM & Top up withdrawal allowance:
The allowance is shared between the two joint account holders: £100 / €100 / 500 lei per month
ATM withdrawals worldwide:
Free within ATM withdrawal Allowance
Cashback cash withdrawal in store (available for Monese GBP Account only):
Free within ATM & Top up Allowance
Fee applicable once ATM & Top up withdrawal allowance detailed above is exceeded:
2% per transaction
Legacy Plans
To see our pricing for legacy plans, please click here.
Limits
Monese GBP Account
MONESE ACCOUNT LIMITS IF YOU CHOOSE TO OPEN A MONESE GBP ACCOUNT
When applying for a Monese GBP Account, you can choose your Plan in the Monese App and find the full Monese Account Limits in the table below.
You can choose to apply for a Monese Joint Account with another person with the below limits applying to both Monese Account and Monese Card holders.
All Plans
Limits
Monese Account Maximum Balance:
£40,000
Cash top-up via Post Office Per transaction:
Min £5, Max £250
Cash top-up via Post Office Per day:
Min n/a, Max £500
Cash top-up via Post Office Per week:
Min n/a, Max £1,000
Cash top-up via Post Office Per month (30 days):
Min n/a, Max £1,300
Cash top-up via Post Office Per year (365 days):
Min n/a, Max £10,000
Cash top-up via PayPoint Per transaction:
Min n/a, Max £250
Cash top-up via PayPoint Per day:
Min n/a, Max £500
Cash top-up via PayPoint Per week:
Min n/a, Max £1,000
Cash top-up via PayPoint Per month (30 days):
Min n/a, Max £2,000
Cash top-up via Paypoint Per year (365 days):
Min n/a, Max £10,000
Top up via debit card Daily:
Min £10 Max £3,000 (total of 2 top-ups)
Top up via debit card Weekly:
Min £10 Max £3,000 (total of 5 top-ups)
Top up via debit card Monthly:
Min £10 Max £3,000 (total of 10 top-ups)
Incoming UK Faster Payment Per Transaction:
Min n/a Max £40,000
Incoming UK Faster Payment Per Day:
Min n/a Max £40,000
Incoming UK BACS Payment Per Transaction:
Min n/a Max £40,000
Incoming UK BACS Payment Per Day:
Min n/a Max £40,000
Card Purchases Per Transaction:
Max £4,000
Card Purchases Per Day:
Max £7,000
Cash Withdrawal ATM Per Day:
Max £300
Outgoing UK Faster Payment Per Day:
Max £40,000
Outgoing UK Direct Debit Payment Per Day:
Max £40,000
Monese EUR Account
MONESE ACCOUNT LIMITS IF YOU CHOOSE TO OPEN A MONESE EUR ACCOUNT
When applying for a Monese EUR Account, you can choose your Plan in the Monese App and find the full Monese Account Limits in the table below.
You can choose to apply for a Monese Joint Account with another person with the below limits applying to both Monese Account and Monese Card holders.
All Plans
Limits
Monese Account Maximum Balance:
€50,000
Incoming SEPA Transfer Per transaction:
Min n/a, Max €50,000
Incoming SEPA Transfer Per day:
Min n/a, Max €50,000
Card Purchases Per Transaction:
Max €4,000
Card Purchases Per Day:
Max €7,000
Cash Withdrawal ATM Per Day:
Max €750
Cash Withdrawal ATM Per Month:
Max €7,500
Outgoing SEPA Transfers Per Day:
Max €50,000
Outgoing SEPA Direct Debit payment Per Day:
Max €50,000
Top up via Debit card Daily:
Min €10, Max €3,000 (total of 2 top ups)
Top up via Debit card Weekly:
Min €10, Max €3,000 (total of 5 top-ups)
Top up via Debit card Monthly:
Min €10, Max €3,000 (total of 10 top ups)
Top up via Paysafecash Daily:
Min €10, Max €250
Top up via Paysafecash Monthly:
Min €10, Max €1,000
Top up via Paysafecash Annual:
Min €10, Max €5,000
Monese RON Account
MONESE ACCOUNT LIMITS IF YOU CHOOSE TO OPEN A MONESE RON ACCOUNT
When applying for a Monese RON Account, you can choose your Plan in the Monese App and find the full Monese Account Limits in the table below.
All Plans
Limits
Monese Account Maximum Balance:
150,000 lei
Top up via Debit card Daily:
Min 50 lei Max 2,500 lei (total of 2 top-ups)
Top up via Debit card Weekly:
Min 50 lei Max 5,000 lei (total of 5 top-ups)
Top up via Debit card Monthly:
Min 50 lei Max 7,500 lei (total of 10 top-ups)
Transfond payment Per Transaction:
Min n/a Max 49,999 lei
Transfond payment Per Day:
Min n/a Max 49,999 lei
Card Purchases Per Transaction:
Max 20,999 lei
Card Purchases Per Day:
Max 35,000 lei
Cash withdrawal via ATM Per Day:
Max 1,500 lei
Top up using via Paysafecash Per Day:
Min 50 lei, Max 1,350 lei
Top up using via Paysafecash Monthly:
Min 50 lei, Max 5,000 lei
Top up using via Paysafecash Annual:
Min 50 lei, Max 25,000 lei