UK Personal Fees and Limits

Fees & Limits

These fees and limits are effective from the 1st of August, 2023.

Fees

We’ve set out the fees for your Monese Account below, which detail the core services of normal use of your Monese Account. The fees shown in euros apply if you have a Monese EUR Account, the fees shown in pounds sterling apply if you have a Monese GBP Account and the fees shown in lei apply if you have a Monese RON Account. We generate our revenue from the core fees that we charge to you. The other fees are charged to you when you use certain services on your Monese Account on an ad-hoc basis. If you have more than one Monese Account, you’ll only be charged the monthly or annual subscription fees shown below for your Primary Monese Account and not for any other Monese Account you hold alongside.

The fees described under the heading ‘Live Plans’ are available to all customers whereas the fees described under the heading ‘Legacy Plans’ are only available to those customers already on the plans described in that section.

If you open your Monese Account, the Plans and any features of the Plans available to you, including any fees and top-up requirements, may be different to the descriptions in this Agreement depending on the country you live in. Where this is the case, we will send you an email as soon as you have successfully opened your Monese Account, to explain any differences to your Plan, the features of your Plan, including any fees and top-up requirements. This information will also be displayed in your Monese App. If you do not like any of the changes described in the email, you are entitled to close your Monese Account at any time (see section 2.38 for details on closing your Monese Account).

Live Plans

Simple

Core AccountMonthly Fee:FreeMonese Account Opening:FreeClosing your Monese Account:FreeIssuance of Virtual Monese Card:FreeFirst physical Monese Card with your Monese GBP, EUR or RON Account:£4.95 / €4.95 / 19.95 leiSecond physical Monese Card with your Monese GBP, EUR or RON Account:£4.95 / €4.95 / 19.95 leiCard replacement (in case of being lost or stolen):£4.95 / €4.95 / 19.95 leiChecking your balance and transactions in-App:FreeE-mail alerts, mobile notifications, in-App and SMS messages:Free (standard operator SMS charges may apply)Locking and unlocking Monese Card:FreeMonese Customer Service:FreeMoney Management Features:Free

Top-upsInstant Card top-up:1% fee per card top-upPaysafecash top-up (available for Monese EUR and RON Accounts only):3.5% per Transaction (€3 / 15 lei minimum fee applies)Post Office cash load (available for Monese GBP Account only:3.50% (minimum £3)PayPoint cash load (available for Monese GBP Account only):3.50% (minimum £3)

Sending and receiving money & TransfersReal time transfers between Monese Accounts (including pots) owned by the same user:Free (subject to currency exchange fee)Real time transfers between Monese Accounts owned by different users:Free (subject to currency exchange fee)Outgoing domestic allowance:50 transactions per monthOutgoing domestic transfers:Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance.Outgoing international transfers:no transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside of your country but inside the Single Euro Payments AreaIncoming bank transfers:FreeDirect Debits:FreeCurrency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users:Your money is converted at the wholesale exchange rate. An adjustment fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).Currency exchange on outgoing international transfers from the Monese App:Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from 2% of transaction value, minimum €2 / £2 / 8 lei). An additional fee of 1% of transaction value is applied on the weekends i.e. Friday 4pm GMT until Monday 6am GMT).Incoming international payments: Current incoming international transfers in RON, GBP & EUR is free until 31/01/2023. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area (SEPA). From early 2023 we will be offering a new incoming international payments service with 30+ currencies from 150+ countries with a dedicated IBAN. This service is optional but has fees based on plans. See below:Annual subscription fee:£10 /€10 / 60 lei)Transaction fee for international incoming transfers:2% (min £3 /€3.5 / 20 lei)

Card SpendApple/Google Pay:FreePurchases with Monese Card (Online and POS) in card currency:FreeForeign currency spend allowance (Monese Card only):£2,000 / €2,000 / 10,000 leiPurchases with Monese Card (Online and POS) in foreign currency if in Pounds sterling, Euro, Romanian lei and Swedish krona:Free, Mastercard wholesale exchange rate appliesPurchases with Monese Card (Online and POS) in foreign currency other than Pounds sterling, Euro, Romanian lei and Swedish krona:2% per Transaction, Mastercard wholesale exchange rate appliesFee applicable Once Foreign Currency Spend Allowance is exceeded:2% per Transaction, Mastercard wholesale exchange rate applies

Withdrawals:ATM & Top up Allowance. The allowance is shared between all of your Monese Accounts:£100 / €100 / 500 leiATM withdrawals worldwide:Free within allowanceCashback cash withdrawal in store (available for Monese GBP Account only):Free within ATM & Top up AllowanceFee applicable once ATM & top-up allowance detailed above is exceeded:2% per Transaction

Classic

Core AccountMonthly Fee:£5.95 / €5.95 / 24.95 lei for using any number of Monese Accounts (for example if you hold a Monese Classic GBP Account and Monese Classic EUR Account as well, you’ll only pay £5.95 / €5.95 in total). After paying your first monthly fee when joining Monese Classic GBP, you won’t pay a monthly fee if you don’t have any money in your Monese Account.or Annual Fee:£49.95 / €49.95 / 205.95 lei for using any number of Monese Accounts (for example if you hold a Monese Classic GBP Account and Monese Classic EUR Account as well, you’ll only pay £49.95 / €49.95 in total).Monese Account Opening:FreeClosing your Monese Account:FreeIssuance of Virtual Monese Card:FreeFirst physical Monese Card with your Monese GBP, EUR or RON AccountFreeSecond physical Monese Card with your Monese GBP, EUR or RON Account:£4.95 / €4.95 / 19.95 leiCard replacement (in case of being lost or stolen):£4.95 / €4.95 / 19.95 leiChecking your balance and transactions in-App:FreeLocking and unlocking Monese Card:FreeMoney Management Features:FreeE-mail alerts, mobile notifications, in-App and SMS messages:Free (standard operator SMS charges may apply)Monese Customer Service:Free

Top-upsInstant card top-up:FreeCash top-up allowance:£400 / €400 / 2500 leiPaysafecashCash top-up (available for Monese EUR and RON Accounts only):Free within Cash top-up AllowancePost Office cash load (available for Monese GBP Account only:Free within Cash top-up AllowancePayPoint cash load (available for Monese GBP Account only):Free within Cash top-up AllowanceFee applicable once Cash top-up allowance detailed above is exceeded:3.5% per Transaction (€3 / 15 lei minimum fee applies for Paysafecash)

Sending and receiving money & TransfersReal time transfers between Monese Accounts (including pots) owned by the same user:Free (subject to currency exchange fee)Real time transfers between Monese Accounts owned by different users:Free (subject to currency exchange fee)Outgoing domestic allowance:100 transactions per monthOutgoing domestic transfers:Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance.Outgoing international transfers:No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments Area.Incoming bank transfers:FreeDirect Debits:FreeCurrency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users:Your money is converted at the wholesale exchange rate at no adjustmentCurrency exchange on outgoing international transfers from the Monese App:Your money is converted at the wholesale exchange rate plus the currency exchange fee displayed in the Monese App before the payment is confirmed (currency exchange fees start from 0.5% of transaction value, minimum €2 / £2 / 8 lei).Incoming international payments: Current incoming international transfers in RON, GBP & EUR is free until 31/01/2023. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area (SERPA) .From early 2023 we will be offering a new incoming international transfer service with 30+ currencies from 150+ countries with a dedicated IBAN. This service is optional but has fees based on plans. See below:Annual subscription fee:£5 / €5 / 30 leiTransaction fee for international incoming transfers:1.5% (min £3 / €3.5 / 20 lei)

Card SpendApple/Google pay:FreePurchases with Monese Card (Online and POS) in card currency:FreePurchases with Monese Card (Online and POS) in international currency:Free, Mastercard wholesale exchange rate applies

Withdrawals:ATM & Top up allowance:£500 / €900 / 4500 leiCashback cash withdrawal in store (available for Monese GBP Account only):Free within ATM & Top up AllowanceFee applicable once ATM allowance detailed above is exceeded:2% per TransactionCurrency exchange on using the Monese Card for ATM withdrawals in foreign currency:Free within allowance, Mastercard wholesale exchange rate applies

Insurance (UK only):Bills Protection:Free within limits

Premium

Core AccountMonthly Fee:£14.95 / €14.95 / 69.95 lei for using any number of Monese Accounts (for example if you hold a Monese Premium GBP Account and Monese Premium EUR Account as well, you’ll only pay £14.95 / €14.95 in total). After paying your first monthly fee when joining Monese Premium GBP, you won’t pay a monthly fee if you don’t have any money in your Monese Account.or Annual Fee:£124.95 / €124.95 / 585.95 lei for using any number of Monese Accounts (for example if you hold a Monese Classic GBP Account and Monese Classic EUR Account as well, you’ll only pay £124.95 / €124.95 in total).Monese Account Opening:FreeClosing your Monese Account:FreeIssuance of Virtual Monese Card:FreeFirst physical Monese Card with your Monese GBP, EUR or RON AccountFreeSecond physical Monese Card with your Monese GBP, EUR or RON AccountFreeCard replacement (in case of being lost/stolen):FreeChecking your balance and transactions in-App:FreeLocking and unlocking Monese Card:FreeMoney Management Features:FreeE-mail alerts, mobile notifications, in-App and SMS messages:Free (standard operator SMS charges may apply)Monese Customer Service:Free Priority Service

Top-upsInstant card top-up:FreeCash top-up allowance:£1000 / €1000 / 7500 leiPaysafecash top-up (available for Monese EUR and RON Accounts only):Included in Cash top-up AllowancePost Office cash load (available for Monese GBP Account only:Free within Cash top-up AllowancePayPoint cash load (available for Monese GBP Account only):Free within Cash top-up AllowanceFee applicable once Cash top-up allowance detailed above is exceeded:3.5% per Transaction (€3 / 15 lei minimum fee applies for Paysafecash)

Sending and receiving money & TransfersReal time transfers between Monese Accounts (including pots) owned by the same user:FreeReal time transfers between Monese Accounts owned by different users:FreeOutgoing domestic allowance:200 transactions per monthOutgoing domestic transfers:Free (subject to currency exchange fee) within allowance. £0.2 / €0.2 / 1 lei per transfer outside of allowance.Outgoing international transfers:No transaction fee (subject to currency exchange fee). This does not impact outgoing SEPA transfers in euros sent to an euro account outside your country but inside the Single Euro Payments AreaIncoming bank transfers:FreeDirect Debits:FreeCurrency exchange on outgoing real time transfers between Monese Accounts, whether owned by the same user or between different users:Your money is converted at the wholesale exchange rate at no adjustmentCurrency exchange on outgoing international transfers from the Monese App:Your money is converted at the wholesale exchange rate at no adjustmentCurrent incoming international transfers in RON, GBP & EUR are free until 31/01/2023. This does not impact incoming SEPA transfers in euro from a euro account outside your country but inside the Single European Payment Area. From early 2023 we will be offering a new incoming international trasnfers service with 30+ currencies from 150+ countries with a dedicated IBAN. This service is optional but has fees based on plans. See below:Annual subscription fee:£5 / €5 / 30 leiTransaction fee for international incoming payments:1% (min £3 / €3.5 / 20 lei

Withdrawals:ATM & Top up allowance:£1500 / €2500 / 12500 leiATM allowance:Free within allowanceCashback cash withdrawal in store (available for Monese GBP Account only):Free within ATM & Top up AllowanceFee applicable once ATM allowance detailed above is exceeded:2% per TransactionCurrency exchange on using the Monese Card for ATM withdrawals in foreign currency:Free within allowance, Mastercard wholesale exchange rate applies

Insurance (UK only):Bills Protection:Free within limitsPurchase Protection:Free within limits

Joint Account

Core AccountMonthly Fee:FreeMonese Account Opening:FreeClosing your Monese Account:FreeIssuance of Virtual Monese Card:FreeFirst physical Monese Card with your Monese GBP or EUR Account:£4.95 / €4.95 / 19.95 leiSecond physical Monese Card with your Monese GBP or EUR Account:£4.95 / €4.95 / 19.95 leiCard replacement (in case of being lost/stolen):£4.95 / €4.95 / 19.95 leiChecking your balance and transactions in-App:FreeLocking and unlocking Monese Card:FreeMoney Management Features:FreeE-mail alerts, mobile notifications, in-App and SMS messages:Free (standard operator SMS charges may apply)Monese Customer Service:Free

Top-upsInstant card top-up:FreePaysafecash cash top-up (available for Monese EUR and RON Accounts only):3.5% per Transaction (€3 / 15 lei minimum fee applies)Post Office cash load (available for Monese GBP Account only):3.50% (minimum £3)PayPoint cash load (available for Monese GBP Account only):3.50% (minimum £3)

Card SpendApple/Google pay:FreePurchases with Monese Card (Online and POS) in card currency:FreePurchases with Monese Card (Online and POS) in foreign currency if in Pounds sterling, Euro, Romanian lei and Swedish krona:Free, Mastercard wholesale exchange rate appliesForeign Currency Spend Allowance (Monese Card only):£2000 / €2000 / 10,000 leiPurchases with Monese Card (Online and POS) in foreign currency other than Pounds sterling, Euro, Romanian lei and Swedish krona:Free within allowance, Mastercard wholesale exchange rate appliesFee applicable once Foreign Currency Spend Allowance is exceeded:2% per Transaction, Mastercard wholesale exchange rate applies

Withdrawals:ATM & top-up Allowance:The allowance is shared between the two joint account holders: £200 / €200 / 1000 leiATM withdrawals worldwide:Free within ATM & Top up AllowanceCashback cash withdrawal in store (available for Monese GBP Account only):Free within ATM & Top up AllowanceFee applicable once ATM & top-up allowance detailed above is exceeded:2% per Transaction

Legacy Plans

To see our pricing for legacy plans, please click here.

Limits

Monese GBP Account

MONESE ACCOUNT LIMITS IF YOU CHOOSE TO OPEN A MONESE GBP ACCOUNT

When applying for a Monese GBP Account, you can choose your Plan in the Monese App and find the full Monese Account Limits in the table below.

You can choose to apply for a Monese Joint Account with another person with the below limits applying to both Monese Account and Monese Card holders.

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