How often do you find yourself in a situation where someone owes you money, but they just need a little reminder?
Jog their memory with a gentle nudge, courtesy of the Request Payments feature we released recently, across our Personal and Business plans.
Weâve made it effortless to request money from any person or company, right from the Monese app, whether theyâre using Monese or not, thanks to our new simple and friendly alert system. For other Monese users, tapping the notification at their end will direct them to a simple payment screen â and so neither of you will have to worry about keying in account numbers and sort codes.
It's a great way to offer anyone who has ever uttered those immortal words; "Can I pay you back later?", the opportunity to do just that.
Ask anyone
Chiefly integrated within our Pay Your Contacts feature, requested payments work in a similarly simple and efficient way. Other Monese users in your phoneâs list of contacts will be highlighted and, when you select one, theyâll be treated to a slickly designed user experience that should see them paying you back in no time at all.
You will of course be able to select contacts who arenât already using Monese. Theyâll receive a simple SMS text message providing the appropriate details for them to follow up on the request.
How to get started
In both instances, sending a payment request couldnât be easier. Simply navigate to the Payments screen and go to the âRequestâ tab - under which youâll see a full list of your contacts.
Choose whoever youâd like to receive money from and then enter the amount youâd like them to pay you (minimum of ÂŁ/âŹ1.01). Youâll also be able to select âAdd a noteâ (in case they really DO need reminding what they owe you money for).
Once itâs gone through, youâll see a new section on the home screen, showing your pending requests. Each request (whether youâve sent or received it) will stay on there for 10 days, or until itâs settled or cancelled â and when a request has been settled, youâll be duly alerted by push notification.
If there's someone you'd like to request money from, and who's not already in your Monese contacts list, or your phoneâs, select âAdd newâ, type in their name and phone number, and continue with the request. If the recipient isnât using Monese, theyâll also receive your referral code, which allows them to easily open an account and get both of you a cash bonus!
Ready for business
You can also request payments from your Monese Business account. The process is the same for requesting money from a customer, or from another business. However, here you can choose to also send a copy of the request by email. If you do, they will receive a simple email with your account details clearly displayed, so they can pay you right away.
If you don't ask, you don't get - and requested payments make both the asking and the getting easier. Itâs just another way in which weâre committed to removing the obstacles and complexity of everyday money management, making it easier for everyone involved.
