Weâre always working to make your Monese cards better, and as part of this, weâre happy to say that we now support 3D Secure! 3D Secure - also known as 3DS or Mastercard SecureCode - is safer way for you to shop online. It offers an additional layer of security, by texting you a one-time password to type in before completing the purchase.
So how does it work?
3D Secure makes online shopping safer for both you and retailers, by authenticating that itâs you, the cardholder, making the transaction at the time of purchase. This enhanced security is by way of an SMS message thatâs sent whenever you make an online transaction using your Monese card.

Hereâs how it works:
- Shop at any online store with the MasterCard SecureCode logo, using your Monese card to pay
- A pop-up box will appear (showing the Monese logo), asking for a one-time password
- Youâll receive an SMS message with the password â itâs usually a simple six-digit code thatâs valid for 15 minutes â on the mobile number you have registered with us
- Type in the password and youâre good to go!
Itâs important to note that this process is fully protected and the online store doesnât have any access to it.
So what does this mean for me?
It means youâll have more places to shop at online, with a much lower chance of being a victim of card fraud! Some online stores enrolled in 3D Secure can decline transactions involving cards that arenât included in the programme, so your Monese card should now work across all (or most) of these.
On the fraud front, this security layer makes it much easier to protect yourself against unauthorised online transactions at participating online stores. Not everyone uses 3D Secure yet, but itâs expected that about 80% of all online stores will be enrolled by the end of 2019. You can naturally still use your card to shop at stores that arenât part of this programme, but the additional verification pop-up will not appear. In this case, we always recommend being careful â have a look at some security tips we recently shared!
Is there anything I need to watch for?
Do remember that youâll need to have your phone with you to complete 3D Secure purchases. For example, if you want to shop online while youâre travelling abroad, youâll need to make sure you can receive SMS messages (which may mean youâll need to have roaming enabled).
And if you change your number, donât forget to update it in your Monese app right away! It will then be automatically pushed to the 3D Secure service within 24 hours.
How do I get it?
If you have a Monese card, youâve already got it! You donât need to sign up for anything, and there are no additional fees to use this service. You also donât need to install any special software, and the payment process can be made from any web-enabled device including PCâs, laptops, tablets and smartphones. However, if youâre using any kind of ad blocking software, you may be required to disable it on certain sites. If you have any other questions, please feel free to check out our Help Centre, or get in touch with our support team!