Itâs a devastating time for Europe and across the world as military action in Ukraine escalates. Millions of people are facing a serious humanitarian crisis and in need of urgent assistance as people displaced from Ukraine become homeless or embark on a painful journey to a different country and families are separated.
For displaced Ukrainians who need a local account in the EEA or UK to send or receive payments, weâre offering EUR and GBP accounts with no fees.
Ukrainians in the EEA
If youâre displaced from Ukraine and in the EEA, you can open a Monese EUR account, and we will upgrade you to the Premium Plan for free with no fees for 12 months for anyone who signs up with a Ukrainian ID. You can sign up automatically through the Monese app using the EEA address youâre present at. Depending on the country you're in, you may also need to provide us with an immigration document to open your Monese account.
Ukrainians in the UK
If youâre displaced from Ukraine and in the UK, you can open a Monese GBP or EUR account, and we will upgrade you to the Premium Plan for free with no fees for 12 months for anyone who signs up with a Ukrainian ID. You can sign up automatically through the Monese app using the UK address youâre present at. You may also need to provide us with an immigration document to open your Monese account.
How do I sign up to Monese?
You can download the Monese app on your phone from the App Store, Play Store or Huaweiâs AppGallery to sign up.
How can I order a Monese card?
You can order your Monese card by tapping on âCardâ in the app, then âOrder a debit cardâ. While you wait for your physical, contactless Mastercard prepaid debit card to arrive in the mail, youâll be able to make use of a virtual card in-app straight away, which you can also link to Apple Pay, Google Pay or your PayPal account.
How do I add money to my Monese account?
To top up your Monese account, here are all the ways to do so. If you have family or friends overseas that would like to send you money during this crucial time, hereâs a quick guide on how to receive payments from outside of Europe.
Existing Ukrainian Monese customers
We will upgrade you to the Premium Plan for free with no fees for 12 months for current Monese customers with Ukrainian IDs.
If you have any questions or need help getting started with a Monese account, visit our FAQs for more information. Feel free to email us at community@monese.com for guidance or contact our Support team for assistance. And if you know anyone who would benefit from our fee-free GBP or EUR accounts during this time, please share this post to let them know.